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11 May

Important Considerations for Working with Special Finance Customers

Posted on May 11, 2012 by | No Comments

We’re focused on writing about “special finance” for this month, and I’m pulling out the way back machine to go back to a post from last summer that definitely applies to working with the special finance customer. For your edification … Continue reading

9 May

How Special Finance Differs from Other Types of Finance

Posted on May 9, 2012 by | No Comments

In my last post I wrote about what pops into an auto dealer’s head when you say “Special Finance.” For some car dealers, this category of financing is too troublesome to bother with. For others, this is all they do. … Continue reading

2 May

Working Special Finance – what is “Special Finance” anyway?

Posted on May 2, 2012 by | No Comments

All right, new month, new topic. We spend a lot of time talking about this particular one, since we offer special finance leads to the members of the Carloan.com Dealer Network. But let’s take a step back and introduce this … Continue reading

27 Apr

Recap – Best Practices for Privacy Compliance

Posted on April 27, 2012 by | No Comments

Over the past two weeks, I’ve covered best practices for handling consumer information both offline and online. In case you missed it, here are the high points: Offline: Set store policies on using consumer information in the financing process and … Continue reading

25 Apr

Welcome to our new Account Manager, Eve Paletta-Weaver!

Posted on April 25, 2012 by | No Comments

We’ve got another new face brightening up the office here in Richmond. Read on to meet Eve Paletta-Weaver, our new account manager for the Carloan.com Dealer Network. And keep an eye out – you’ll be hearing more from her soon! … Continue reading

20 Apr

Best Practices for Privacy Compliance (Part 2)

Posted on April 20, 2012 by | No Comments

Last week we took a look at best practices for handling consumer data offline. This week, we’re taking a closer look at online practices. Remember, always consult your lawyer when working with consumer data — we’ve got best practices for … Continue reading

18 Apr

Play Ball! Carloan.com Team Lets Loose at a Flying Squirrels Game

Posted on April 18, 2012 by | No Comments

There are some fantastic side benefits to having your headquarters in Richmond, VA. Lots to do in town, the lovely James River to visit, four seasons in the year…and Double-A baseball. To celebrate the first quarter of 2012, the Carloan.com … Continue reading

13 Apr

Best Practices for Consumer Privacy Compliance (Part I)

Posted on April 13, 2012 by | 4 Comments

Continuing with our Consumer Privacy Awareness theme for April for the Carloan.com blog, I want to take a step back and go back to the basics. What do I mean when I talk about “compliance” when it comes to consumer … Continue reading

11 Apr

How are you Protecting Your Customers?

Posted on April 11, 2012 by | No Comments

It’s unofficially Consumer Privacy Awareness month here at Carloan.com, which means we’re focusing on how auto dealers work with sensitive customer information. As I wrote about last week, this is a topic close to our hearts because of the sheer … Continue reading

6 Apr

Consumer Privacy & You

Posted on April 6, 2012 by | 2 Comments

I opened this topic last week when I wrote a blog post to remind you that you should never pull a consumer’s credit without their permission. That post led me to think about one of our evergreen subjects around here … Continue reading

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